Dr. Irena Yashin-Shaw assisted us to develop our leaders and sustain a culture of innovation in QCT. Her work is exceptional. She is an engaging facilitator with deep understanding of leadership and innovation and how to create an environment for innovation to thrive. There were immediate benefits for us such as enhanced communication and relationships across the organisation with much greater willingness of staff to contribute ideas and participate in making change happen; thinking differently about the challenges facing us; and increased confidence in developing innovative solutions. Participants enjoyed her warm personality and willingness to ensure individual needs were met.